Step 1: On the EverGenius main page, click on the "Blue Icon" in the bottom right corner as pictured below.
Step 2: A tab will pop-up with all the previous conversations. Scroll to view all conversations as pictured below.
Step 3: Click grey "New Converstation" button to start as pictured below.
Step 4: Click on "Send a message" in the text field shown below. Click on "Search for answers" as pictured below to search the Help Centre.
Step 5: When done, click the blue X icon as pictured 2 pics above.
NOTE: Support staff typically reply with a few hours or sooner.